Walkout Intros Support

Need help with Walkout Intros — the AI-powered app that creates professional stadium-style walk-up intros for your team?

Quick Contact

Email: support@ghosty-app.com (fastest response)
X / Twitter: @ChristianF67163

Common Questions (FAQ)

How do I generate a walk-up intro?
Tap the + button, enter player name/number, type or edit the script, choose an AI voice (Pro), pick a song from Apple Music or your library, then preview and save.
Free vs Pro?
Free: Limited number of teams and players. One AI voice option.
Pro: Unlimited teams, unlimited players per team, and the ability to choose from multiple AI voices. Both plans include a 1-week introductory offer.
Restore purchases?
Go to Settings inside the app and tap “Restore Purchases”.
AI voice not generating?
Make sure you have a stable internet connection (AI generation requires it). Try a shorter script or different voice.
Can I use my own custom scripts?
Yes! You can fully edit the AI-generated script or write your own from scratch.
Lineup playback order?
Create a lineup for a specific game, then play the intros in order — perfect for the dugout, sideline, or announcer booth.

Everything important stays on your device — teams, players, lineups, and saved intros. The only thing sent temporarily is the text for AI voice generation (deleted immediately after).

Still stuck? Just reply to this page or hit the email above. We answer within 24 hours.